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Accessibility Statement for Cater Insurance Brokers (CaterProtects.com)

Accessibility Standards

Cater Insurance Brokers is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are working to improve the accessibility and usability of our website and aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium.

These guidelines help make digital content more accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Although we strive to make all pages and features accessible, some content or functionality may not yet fully meet every WCAG 2.2 Level AA success criterion. We continue to review the website and address identified accessibility barriers.

If you experience difficulty accessing any part of this website, obtaining information, completing a form, or using an online service, please contact Cater Insurance Brokers:

Phone: 929-552-2457
Email: Brokers@caterprotects.com

Please identify the webpage or feature involved and describe the accessibility assistance you need. We will make reasonable efforts to provide the information or service through an accessible alternative method.

What we’re doing

To support accessibility, we:

  • Design and develop with semantic HTML and WAI-ARIA where needed.

  • Maintain sufficient color contrast and scalable text.

  • Provide descriptive alternative text for meaningful images.

  • Ensure consistent navigation and clear headings.

  • Support keyboard-only navigation and visible focus states.

  • Label form fields clearly and associate instructions/errors with inputs.

  • Caption/transcript time-based media where feasible.

  • Test with automated tools and manual reviews on an ongoing basis.

  • Technical compatibility

 

CaterProtects.com is designed to work with:

  • The latest versions of major browsers (Chrome, Edge, Firefox, Safari).

  • Operating systems that provide built-in accessibility features (Windows, macOS, iOS, Android).

  • Common assistive technologies (screen readers, browser zoom, voice control).

  • For the best experience, keep your browser and operating system up to date.

  • Known limitations & third-party content. Some third-party widgets, embedded tools, maps, or documents we link to may not fully meet WCAG 2.2 AA. We do not control the accessibility of third-party providers, but we select vendors carefully and share feedback with them. If you encounter an issue, please let us know so we can offer an alternative. 

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          Alternative formats & reasonable accommodations

  • If you need content in an alternative format (e.g., accessible PDF, large print, plain text) or a reasonable accommodation to access our services, we will provide it at no cost within a reasonable time frame.

  • Request accommodations or alternative formats:

  • Email: Support@caterprotects.com

  • Phone (M–F 10:00 AM–4:00 PM ET): (929) 552-2457

  • Relay users: dial 711 to connect with us via Telecommunications Relay Service.

  • Please include the web page address/URL and a description of the issue or requested format.

  • Feedback & reporting issues

  • Your feedback helps us improve. If you experience barriers on CaterProtects.com:

  • Email Support@caterprotects.com
    with the page URL, the problem you experienced, and your preferred contact method; or Call (929) 552-2457 (M–F 10:00 AM–4:00 PM ET).

  • We aim to respond within 2 business days.

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Assessment approach

  • Our accessibility efforts include:

  • Self-evaluation using automated tools and manual testing.

  • Remediation as part of our regular release cycle.

  • Periodic reviews of new and existing content, templates, and vendor integrations.

 

 Enforcement

  • If you believe we have not adequately addressed your concern, you may be able to file a complaint with your state or federal civil rights agency. We welcome the opportunity to resolve issues directly—please contact us first so we can help.

Last reviewed/updated: June 14, 2026

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

 Email: support@caterprotects.com

Cater Insurance Brokers
Apple City LLC d/b/a Cater Insurance Brokers
Online Insurance Brokerage
929-552-2457 10a - 4p | Brokers@caterprotects.com
We take all feedback seriously and are committed to providing reasonable accommodations or
accessible alternatives as quickly as possible.​​

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